Published: 05/03/2026 By Rachael James
We always knew they were good, but now everybody knows just how good our Residential Lettings team in Sherborne is, as they are awarded the prestigious ‘Best Letting Agent in Sherborne’ award for 2025-26 by the British Property Awards.Between them, the established team of Trudi Gumbrell, Karen Mitchell, and Gemma Cassidy has a combined 60 years of experience in local lettings. They let and manage around 100 properties in the local area, many on behalf of long-standing clients, and are frequently commended for the professional, efficient and friendly service they provide.
In recent reviews, an overseas Landlord said ‘I would definitely recommend them to anyone looking for reliable, supportive, and efficient property management!’ whilst a tenant who has rented a property from them for over four years said ‘I couldn’t recommend them enough’ – all reaffirming why the team have so deservedly won this award.
Congratulating Trudi, Karen and Gemma, Partner and Head of Lettings, Rachael James said “When choosing an agent to let what might be your most valuable asset, you need to know that they are trustworthy. This award reaffirms our confidence in the excellent service that Trudi, Karen and Gemma have constantly delivered, and we are incredibly proud of them and of their achievement”.
The British Property Awards are one of the most transparent providers of estate agency awards, and are structured to ensure maximum participation. Judges personally mystery shop every estate agent against a set of 25 criteria to obtain a balanced overview of their customer service levels.
Robert McLean from The British Property Awards said, “Our awards have been specifically designed to be attainable to all agents, removing common barriers to entry, such as cost, to ensure that we have the most inclusive awards. If an agent has been awarded one of our awards, it is simply down to the fantastic customer service they have demonstrated over a prolonged period. The team at Symonds & Sampson in Sherborne performed outstandingly throughout the extensive judging period, which focused on customer service levels. Agents who go that extra mile and provide outstanding customer service are rewarded with our accolade, which serves as a beacon highlighting these attributes to their local marketplace."
To meet the team, and to find out how they can help you with your rental property, please call 01935 814488 or call in to the office opposite the Abbey in the heart of Sherborne.
Residential Lettings
Left to Right, Lester Williams, Partner, Karen Mitchell and Trudi Gumbrell, Residential Lettings Managers, and Kirsty Simpson, Residential Partner, all from the Sherborne Office.