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Emergency Contacts

Please note these numbers should only be used in a genuine emergency, any other maintenance problems to be resolved when the office re-opens.

In Case of Emergency

Symonds & Sampson deem an emergency as threat to life or damage to the property i.e. boiler breakdown resulting in no heat or hot water within the property, burst pipes or failure to the electric supply. The cost of any call-outs deemed not to be an emergency will be charged in part to yourself (the portion relating to the extra rate for week-end/after-hours call-out). 

We would be grateful if you could familiarise yourself with the location of the stop cock, fuse box and circuit breakers at your property.

Gas Leaks

Transco - 0800 111 999

No Electricity 

If you have checked your trip switch and your wiring and appliances are not faulty call 0845 770 8090 to establish if there is a power cut in the area.

Electrics:

Axminster, Bridport & Beaminster Area: Top Sparks- 01308 420831
Dorchester Area: Joe Newton – 01305 318558 or Arnold Electrical 07977151151
Sherborne Area: Bamfords Yeovil Ltd – 01935 423006
Sturminster & Blandford Area: Portmore Electrical Ltd – 07917776252 or Arnold Electrical 07977151151
Yeovil Area: Bamfords Yeovil Ltd – 01935 423006
Sherborne & Yeovil - Sparks Electrical 07816 635138
Sherborne, Yeovil, Sturminster Newton & Blandford area - A M Neal Electrical Services 01935 873992
Axminster, Bridport & Beaminster - Phoenix Electrical Services Ltd 07917 876614
Dorchester, Weymouth & Bridport - Pyehill Electrical 01305 776525

Plumbing/Heating:

Axminster, Bridport & Beaminster Area: D Smith Plumbing & Heating - 07887 637948
Dorchester Area: JP Free - 07954 703943 or D Smith Plumbing & Heating - 07887 637948
Sherborne & Yeovil Area: Bamfords Yeovil Ltd – 01935 423006
Sturminster & Blandford Area: Complete Gas & Plumbing –office@completegas.co.uk
Axminster, Bridport & Beaminster - Phoenix Plumbing Services Ltd 07470 609624
Dorchester, Weymouth & Yeovil  - P R Elford 01305 751594


Blocked Drains:

Axminster, Bridport & Beaminster Area: Axminster Drainage - 07974 746593
Dorchester Sturminster & Blandford Area: Affordable Drainage - 01258 817599
All Areas: N-Tec - 01935 872892
Axminster, Bridport, Beaminster  & Dorchester - Valley Drains 07958 335973

Drainage & Septic Tanks:

Buckland Newton Hire - 01300 345378

Glazier:

Axminster, Bridport & Beaminster Area: Hallmark – 01308 427623 or Dorset Window Repairs 01308 888598
Dorchester Area: Dorset Window Repairs – 01305 897891
Sherborne & Yeovil Area: Acorn Property Maintenance - 07971 559895
Sturminster & Blandford Area: Acorn Property Maintenance - 07971 559895

Locksmith:

Axminster, Bridport & Beaminster Area: Dorset Locksmith - 01305 250042
Dorchester Area: Dorset Locksmith - 01305 250042
Sherborne & Yeovil Area: Southwest Locksmith - 07972 104328 or Acorn Property Maintenance - 07971 559895 or County Locksmiths – 01747 826311
Sturminster, Blandford, Wimborne & Bournemouth Areas: 3 Counties Locks Ltd- 01258 480207 or Acorn Property Maintenance - 07971 559895
Axminster, Bridport & Beaminster - Lock, Latch & Catch  07831 021408

Building Repairs:

Axminster, Bridport & Beaminster - MAC Building Contractors 01308 458297

Protecting Your Home During Winter

During the winter months we would like to draw your attention to the following steps you need to take to protect your home specifically if you are away for any length of time over this period.

Heating 
Please ensure all heating is left on a low continuous setting (60F/15C minimum), this will help prevent frozen pipes which can burst and cause serious damage to your property. If there is a Loft space the hatch should be left open to enable warm air to circulate in to the Loft. Please also turn off and drain any outside water taps. If your Property has oil or LPG please ensure that you have adequate levels and that you have arranged a top-up service with your provider by the beginning of December, well in advance of the Christmas Break.

Security 
Please ensure that all windows and doors are firmly locked and if there is a Security Alarm please check that it is working and ensure that it is set. If you are going to be away for more than 7 days please make us aware in writing and we would suggest that you arrange for the property to be visited by a responsible person whilst you are away. Please do not turn off the utility supplies (gas, water, electricity etc.) while you are away.