Any fees that are outstanding at the end of the tenancy will be deducted from your Security Deposit. If you have any questions about our fees, please ask a member of staff.
Equal to one weeks rent (See terms and conditions in securing the property section).
Equal to five weeks rent.
To pay the Agent for the landlord's reasonable costs if the tenant wishes to surrender their tenancy early at the tenants request and the landlord as agreed to find a suitable tenant. The charges are as follows and are inclusive of VAT:-
Total costs: £358.00
To pay the Agent the sum of £50.00 inclusive of VAT when the tenant requests a variation, assignment or novation of a tenancy.
In the event that any keys have been lost, pay to the agent their reasonable costs for replacement.
When looking for the ideal property to rent you may want to consider the following:
The best properties tend to go quickly. Be prepared to provide the following information:
Your keys will be available for you to collect at our local branch, and for you to sign the Schedule of Condition.
Meter readings will be taken at the property at the commencement of your tenancy and we will as letting agents notify all utility providers. This does not include TV licence, telephone or broadband which is your responsibility.
The Schedule of Condition and Inventory is the document which is used to accurately record the condition and contents of the property at the time of moving in. It will be used again when checking the property at the end of the tenancy. When you move into a property, you should either annotate the schedule of condition with any comments you feel necessary to record at that time, or write a comments sheet with your observations. The document must be checked carefully to minimise the risk of any disputes at the end of the tenancy.
If you decide to stay at the property and it is possible for you to do so, we will negotiate the terms of the extension with both you and the landlord.
Your obligations are fully set out in your tenancy agreement but will usually include:
If you would like any contacts for cleaners or gardeners who can assist you during your tenancy, we would be pleased to assist you.
If you are aware of a matter requiring urgent attention, contact us at the earliest opportunity and we will arrange for contractors to attend. You have a responsibility as a tenant to report any problems promptly to avoid the increase in any cost of repair.
Legionella is a disease that can be caught by inhaling small droplets of water from stale or stagnant water that has been allowed to grow. It is rare in a dwelling that is lived in permanently but it is important for you to manage the risks during your tenancy.
Some homes can become damp which can cause mould to grow on walls, furniture and rot window frames. Most damp is caused by condensation, although some is caused by leaking pipes, rain seeping in or rising damp.
Condensation occurs mainly during cold weather. It does not leave a tidemark like other causes of damp often do. Proper steps need to be taken to deal with condensation but there are some measures you can take right away:
It is the Landlord's responsibility to ensure that the letting agent is informed of any asbestos fixtures or fittings within the property or outbuildings included in the tenancy agreement, however it is the tenant's responsibility to inform the agent if the asbestos has been disturbed.
If you have an emergency (i.e. threat to life or damage to the property) please call property management on 01305 236237 option 1. Please note this is not a 24 hour service.
If you have an out of hours emergency, please see our Out of Hours Contacts & Information (PDF) for a full list of contractors.
In the event of a suspected gas leak, please contact either the contractor named above or TRANSCO on 0800 111999.
Your landlord will want to schedule regular visits to the property to ensure it is being kept in good order. These visits may be carried out by the agent or Landlord.
The first inspection will normally be carried out within the first 3 months after you move in and every six months periodically thereafter. The visits are an important way of ensuring your happiness and comfort at the property and also ensuring any points of concern that might affect the return of your deposit at the end of the tenancy can be raised and addressed at the earliest opportunity.