Adrienne Mathias has worked in the Symonds & Sampson Property Management Department for 2 years. Her ‘behind the scenes’ role as a Property Inspector is a vital cog in the smooth management of our clients’ properties.
6am: It’s an early start to get the horses done and the children off to school. The winter months are always a challenge, and anyone with livestock will appreciate the passing of the Winter Solstice; roll on Springtime!
8.30am: I usually pop into the office in Poundbury to catch up with the property managers - a tight knit team who work very closely together, all bring different experience and skill sets. My itinerary for the day could take me anywhere in Dorset, Devon, Somerset or Wiltshire - we manage over 900 properties for clients and I carry out the majority of property inspections. Ahead of my visits, I will have details of any specific issues to look at during my inspection. Armed with a sat nav, notes, camera and Ted, my trusty Airedale Terrier, I hit the road.
I’ve been in this role for nearly 2 years now, so have got to know many of the tenants I visit, and the best places to let Ted out for a run. He seems to know when we are near the coast -West Bay (pictured) is his favourite place!
9.30am - My first visit of the day is to a Grade II Listed manor house dating back to the 1600s. The grounds are extensive, and I’ve been asked to look at some tree work which has recently been carried out. This visit definitely calls for wellies! I take photographs to send to the Landlord. Inside the property, it’s been noted that some cracks have appeared - not uncommon in a period property, but we closely monitor them during our visits and take photographs to maintain a record. I notice a small water mark on the top floor ceiling which could indicate an issue with the roof, or guttering. I’ll prepare a report and send it with photographs to the dedicated Property Manager for this property, who in turn will report to the Landlord. Ted gets a treat from the tenant, and we hit the road.
11am - The second visit of the day is to a modern built apartment in town. The Tenant has recently reported damp in the property, which obviously concerns the Landlady who has fairly recently purchased the property as an investment. It’s quickly evident that the ‘damp’ is in fact condensation caused by poor ventilation. I discuss ways to manage and eliminate the problem with the Tenant. This issue is something we encounter regularly, particularly in the winter months, and requires a gentle and diplomatic approach to ensure steps are taken and no lasting damage is caused.
12.30pm – I call into the local office to collect the keys for my afternoon visits. As I travel extensively through the region, I’m lucky enough to visit most offices regularly and get to know many of the Symonds and Sampson team.
4pm – After a busy schedule of visits, it’s back to Poundbury to compile the reports. The reports are reviewed by the Property Managers who address any maintenance issues before forwarding them to our Landlords.
After a productive day at work, Ted and I head home. Horses, dogs and family fed, it’s time to relax!
Inspections are an invaluable part of our property management service for Landlords, and our dedicated inspection clerk and property management will take care of your property throughout the letting. Contact your local office, and read about our letting services here. Don't just take our words for it - our clients agree!