Buying Through Us

Initial contact with us will usually be via a website, over the phone or in person at one of our ten residential sales  offices. You can continue to get up-to-date lists of available properties on an ad hoc basis but you may prefer to register with us. This will allow us to send you details of properties just as they come to the market or when prices are revised.

Our applicant database is web-based and shared instantly across all ten offices so that you need only sign-up once to be matched with any property that fits your requirements.  You can register by contacting one of our offices where a member of staff will take your details and discuss the current market and properties available with you. We endeavour to get all sales staff to see the property but, where this has not been possible, someone who has seen it can ring you back.  You will receive notification of new properties via e-mail and can download full colour particulars.

If any property is of interest please contact the relevant office to discuss it further and to make arrangements for a viewing.

Once you make an offer it will be submitted in writing to the vendors. The staff will need to collect personal details from you, if not already known, such as the position of your own sale and availability of finance.

We will advise you of the outcome of any offer. Once an offer is accepted, we will notify your solicitors at the same time as the vendors. Because agents can speak to both buyers' and sellers' solicitors we will keep in touch with you during the sale process with updates, up to the point at which contracts are exchanged .

Following exchange of contracts we will liaise with you and the vendor about the hand over of keys at completion. This usually takes place in our office but with planning a member of staff may be able to meet you at the property.



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