We have now completed the Licensing process, which has recently been introduced by ARLA (Association of Residential Letting Agents), the principal regulatory body of the industry.
There is currently no mandatory regulation of letting and property management agents in the UK and every year thousands of pounds of Tenants' and Landlords' money is lost to unlicensed agents who do not have protective measures in place to guarantee their clients' money. By choosing us who are ARLA licensed as well as being members of RICS, Landlords and Tenants can be confident that their money is protected by the Client Money Protection Scheme together with Professional Indemnity Insurance.
ARLA licensed agents have qualified staff who are required to keep up to date with the latest developments in the market and the ever-changing legislation - Symonds & Sampson are very pro-active in this area, sending all members of their 5 regional lettings teams on ARLA training courses each year.
As a licensed firm Symonds & Sampson also have to comply with a Code of Practice and Rules of Conduct, ensuring Landlords and Tenants receive excellent service and are dealt with in a fair and professional manner.
"I feel it is very important that all Landlords and Tenants are made aware of the ARLA Licensing Scheme" says Rachael James, Manager of Symonds & Sampson's Sturminster Newton and Blandford Offices. "By choosing an unlicensed agent, they may be putting themselves and their money at risk. I am proud of that fact that Symonds & Sampson can guarantee our clients are provided with the highest level of service. They can feel confident their money is safe".